Our Story
Founded in 1994, Port Hedland Air Freight (PHAF) has been a cornerstone of regional logistics in Western Australia for more than three decades. Today, under new leadership, PHAF is entering a new era. One defined by operational excellence, integrity, and deep community connection. With a proud Pilbara heritage and a renewed commitment to reliability and service, we continue to deliver what matters most to businesses and communities across the region.
About Us
Our Story: Local Knowledge Since 1994
Founded in 1994, Port Hedland Air and Road Freight has been part of the Pilbara's operational backbone for nearly three decades. We're not a national network managing the region remotely. We're locally based, locally managed, and deeply embedded in how regional WA actually operates. That matters. The Pilbara isn't a straight-line logistics problem. It's a coordination challenge. Distances are vast. Site access is restricted. Timing is unforgiving. Equipment downtime has real cost. A missed connection means standing down crews already mobilised to location.
What We Actually Do
We close the gap that other freight networks leave open. A consignment might arrive by air from Perth in the morning. It transfers through secure handling at Port Hedland Airport. It moves into verified storage. Then it continues by road to a mine site or regional operation later that day. Each handover matters. Documentation has to match. Cargo descriptions have to be accurate. Dangerous goods requirements, security declarations, load restraint obligations, and delivery schedules all need to align before a vehicle leaves the yard. That operational discipline is what keeps freight moving safely and reliably across more than 350 kilometres of the Pilbara.
Why This Model Exists
For most metro freight networks, a late-afternoon arrival means delivery the following morning. In the Pilbara, waiting until tomorrow can mean idle equipment, slipped maintenance schedules, and unnecessary cost to your operation. Our integrated model (receiving cargo directly from the aircraft, verifying it against airway documentation, transferring it through our handling process, and moving it onto regional delivery runs the same day) exists because that's what the Pilbara actually needs. No escalation. No emergency language. Just coordination done properly.
Operational Foundation
very transfer is documented. Every handover is verified. Every delivery is traceable from aircraft arrival through to final site acceptance. ISO-aligned operations aren't a compliance afterthought. They're built into how we work. The team knows the routes, the sites, the airport logistics, the quirks of Pilbara conditions. That institutional knowledge (built over nearly three decades) is what genuine regional expertise actually looks like.